NERC Regulations

The Nigerian Electricity Regulatory Commission is committed to ensuring the protection of electric power consumers' rights in the provision and use of electricity services in Nigeria.

Find below  documents that concern Customer Service regulations, standards and procedures, tariffs and general electricity issues:


undefined Customer Complaints Handling Standards and Procedures

undefined Connection And Disconnection Procedures for Electricity Services

undefined Customer Service Standards of Performance for Distribution companies

undefined Meter Reading, Billing, Cash Collections and Credit Management for Electricity Supplies

 

 

IBEDC COMPLAINTS CHANNEL
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NERC REDRESS MECHANISM

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